Terms & Policies

Shipping and delivery:

We are currently only delivering within Australia. Your order will be carefully packed. We endeavour to deliver your order within 3 business days. Our preferred carrier is Australian Post. It may take up to 3 business days to reach your destination, longer to remote areas.

Shipping charges:

  • Express Free Shipping Australia-wide for orders over $100
  • Express shipping $8.95 for orders up to $99.99

Subject to change according to Australian Post.

GST:

Clear Organics is based in Australia and we are legally required to charge Goods and Services Tax on all orders.

Return Policy:

Please check your order and details correctly. Clear Organics will not take responsibility for any product that is lost, stolen or damaged due to being addressed incorrectly as a result of incorrect information provided on the order form.

We will only offer refund or return or exchange of products purchased on www.clearorganics.com.au. Please contact your retailer if you have purchased the products in store.

Clear Organics will refund or replace goods purchased if they are found to be faulty or damaged.

If you change your mind about the products you have ordered please contact us as soon as possible email info@totalblissbeauty.com.au or phone (03) 9432 9177. Please provide your transaction details. We will endeavour to assist you as soon as possible.

Products purchased online can be returned to us for a refund or exchange under the following conditions:

  1. Unopened in original condition with shrink wrap seal in place and not tampered.
  2. Sent back within 7 days from original receipt of goods
  3. Proof of purchase must be included in the return

Refunds will be processed the same way the transaction was made as soon as possible upon receipt of the returned products. Refund will equal to the payment made minus postage or other relevant fees.

Please return the products with tracking number to the correct address as we are not responsible for an incorrect return address:

Clear Organics Australia
c/o Total Bliss Beauty Therapy & Makeup Artistry
Shop 5, 86-92 Grimshaw Street
Greensborough VIC 3088
Australia

Privacy Policy:

Your personal information is protected, completely confidential and will not be disseminated to other parties. The information used on our site is keep private and secure at all times.

Disclaimer:

Please read the disclaimer carefully. If you do not agree to our terms and conditions, please do not use this website.

This website was been created for Brilliant Directions Pty Ltd. Access and use of this website is subject to Terms of use and all applicable regulations, laws and statutes within Australia.

This website is designed to showcase and offer an opportunity to purchase products by Clear Organics Australia TM. Information and advice on this website does not diagnose, treat, cure or prevent any skin conditions. Information provided do not replace proper medical consultation with your doctor. Products by Clear Organics Australia have been certified by Australian Certified Organic, Cert no. 10621.

By accessing information, purchasing and subscribing from this site, you agree to the terms and conditions as listed. You assume full responsibility of the use of this website and its related products. Clear Organics Australia, Total Bliss Beauty Therapy & Makeup Artistry, Brilliant Directions Pty Ltd and third parties are not liable for any indirect, direct, incidental, lost of profits, damages, losses that result from the use or inability to use this website or third party websites. This site may contain links or hyperlinks to other third party sites. These other sites are not governed by Clear Organics Australia, Total Bliss Beauty Therapy & Makeup Artistry, Brilliant Directions Pty Ltd. Therefore, we are not responsible on the reliability of other resources. Their comments, information, services, statements, special offers and ideas do not reflect those by us.

Whilst Clear Organics Australia makes every effort to ensure the safety and accuracy of all information, Clear Organics Australia by Brilliant Directions Pty Ltd does not guarantee or give warranty to correctness and timing of information on newsletters or blogs. The use of Clear Organics Australia product is of your own free will. As with the use of any beauty skincare products, there is no guarantee of any nature can be made as the result of the use of Clear Organics products. Individual results may vary. Clear Organics Australia by Brilliant Directions Pty Ltd are not responsible for outcomes if the products have been mis-interpreted or misused by failing to comply to use of directions.

Terms and conditions are subjected to change from time to time without notice. Please read our Terms, conditions and charges before each transaction. Each order will be governed by the terms and conditions listed upon the date of such transaction.